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Improve Sales Growth through the Customer Experience
April 6, 2021 @ 9:00 am - 10:00 am CDT
As a sales leader or firm growth officer, one of your greatest opportunities is to grow sales through your existing client base. Often untapped, research shows that loyal clients will buy more from you, they are more open to expansion with you through new products and services, and they will introduce you to new prospects.
The link to long-term loyalty and sales growth is through customer experience. Get customer experience right, and you will improve sales growth. In this talk, we’ll cover a number of topics, including:
*Customer experience trends and the tie to sales growth
*How to define and design customer experience in a way that’s meaningful for your organization
*The alignment needed between your marketing, sales, and post-sale strategies
*Strategies to champion customer experience at strategic and tactical levels
- April 6, 2021
- 9:00 am - 10:00 amCDT
- Event Category:
- Industry-Specific/Vertical Selling
- Event Tags:
- Amy Franko, Business Development, Customer Acquisition, Customer Growth, Customer Retention, Sales Growth