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How to Build Rapport and Connect with Customers on Video Sales Calls
November 12, 2020 @ 8:00 am CST
The days of meeting customers over coffee or at a networking events are on an indefinite hold. They’ve been replaced by brief, awkward video sales calls that seem to magnify the distance between buyer and seller. Is building rapport on video sales calls even possible? In this session, Selling On-Camera expert Julie Hansen shares how you can overcome the barriers to building rapport and connecting with customers on video by taking specific steps to adapt this important part of the sales process to the virtual world.
You will learn:.
1. The number one rapport-builder on video
2. How to make your customer feel heard
3. Rapport Ruiners to eliminate
4. How to leverage the intimacy of WFH
5. How to build rapport before and after your video call